I understand that mistakes happen but am incredibly disappointed that a business, when given the proof of said mistake, would still refuse to honor the appointment and continue to switch blame to the customer. She still refused to honor my appointment saying I must not have replied to verify and there was nothing she could do. (270) 982-1221 Visit Website Map & Directions 1900 N Dixie HwyElizabethtown, KY 42701 Write a Review. Her passion for sports led to a career working & traveling with. Hair Removal, Beauty Salons, Massage Therapists. Being born & raised in the area, Laura's vision was to change the way people look at health and wellness by opening a therapeutic massage clinic. He forwarded the reminder text to me and I went back inside to show the young girl at the kiosk. Laura began her journey as a business owner in early 2000's after graduating from Advanced Massage Therapeutics in Louisville, KY. Salaries, reviews, and more - all posted by employees working at Ntouch (KY). He verified that my appointment was indeed at the time I thought it was. See what employees say it's like to work at Ntouch (KY). Ntouch salon spa 3. As I walked to my car I contacted my husband who had received the reminder texts on his phone even though I had asked they send them to me. Initially I thought I had made a mistake and apologized for the inconvenience. Ntouch Salon Spa Wellness an AVEDA Salon & Spa, Elizabethtown, Kentucky. I showed up for my appointment 5 minutes early (40 minute drive to get there) and was told I had missed my appointment by 15 minutes and would have to reschedule. I have been with Monica for a massage the past 2 months and had scheduled my 3rd treatment.

Unfortunately, my last experience has ruined my view of this business and left me not willing to return. I have been to the Salon many times over the years and have had wonderful service.

Ntouch elizabethtown ky